Bounce Heroes Weather Policy

Bounce Heroes Weather Policy

March 18, 2023

Weather Policy

We do our best to accommodate our customers when dealing with unforeseen weather and/or emergency conditions. We rely on local weather to receive updates on weather conditions in and around our area. We ask that all customers do their part and stay informed of weather conditions in the area during your rental period. Safety is our #1 concern. As such, we reserve the right to cancel any rental due to rain, high winds, or other weather-related issues.

If the weather is forecasted to be unfavorable on the day of your event and you would like to reschedule, please contact our office at least 24 hours before your event, and we will issue a Rain Check, valid for 365 days from the booking date. Due to our business nature and to keep
our prices competitive, no raincheck will be issued if the inflatable is delivered, regardless of the total time used.


It is unsafe to operate inflatables if there is lightning, thunder, or winds above 20 MPH. In bad weather, please follow all safety protocols, discontinue use and deflate the unit by unplugging the blower until conditions improve.